FAQs
- Best Practices for Submitting Brand Protection Support Cases
- Why are my BIMI records not being displayed?
- Why is my newly added DKIM key not showing in the portal?
- How do I add a new user to my Brand Protection portal?
- How do I configure SPF?
- How do I forward DMARC RUA data to Agari?
Domains
- How to trace business owners for third party senders
- What are Custom Senders?
- What are domain groups and how do I configure them?
- How do I delete a domain on the Brand Protection portal?
- No DKIM selector shown for domain in Diagnostics
- CIDRs disappearing from a Custom Sender
Alerts, To-Dos, and Threat Feed
- Why do I get alerts for "Increase in DMARC-SPF alignment failures" when my messages are still passing DMARC?
- What are To-Dos and Alerts on the configuration page?
- How do I create, schedule, and share reports in the Customer Protect portal?
- How do I remove myself from receiving further alerts and reports?
- How do I research an IP Alerted/Reported on?
- How do I view and manage my alerts?